Assist care team with setting goals for quality assurance and best practices.Meet with patients and families regarding treatments, procedures, medications, and continuing care.Get prior authorizations for procedures.Schedule any necessary outpatient appointments.Work as a team player to ensure each patient receives the best service possible.Discuss cost of service, insurance coverage, and payment options with the patient.Provide patient consultations and recommended treatments.Ensure compliance with professional standards & regulatory requirements.Schedule patient visits and answer pre-visit questions, including about billing.Answer patient calls, emails and questions, including finding insurance estimates.Here are some of the responsibilities of patient care coordinators: These responsibilities can vary widely depending on individual employer needs. Job Responsibilities of a Patient Care Coordinator They listen to patients and their families to ensure needs are being addressed, educate patients on medical procedures or conditions, keep patient records up to date, and act as a liaison between the patient and healthcare personnel by keeping the lines of communication flowing. Healthcare occupations are expected to add more jobs than any other group this decade, according to the Bureau of Labor Statistics (BLS) Occupational Outlook Handbook.Ī patient care coordinator, also known as a care coordinator, is the health professional who ensures that patients get the best care possible. Entering this exciting career will also bring you squarely within one of the fastest growing industries in the country. Are you patient and understanding? Do you also have good organizational and computer skills? Can you provide excellent customer service? Then becoming a patient care coordinator could be right up your alley.
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